Privacy Policy
This privacy policy explains how Studio Immagine collects, uses, and protects your personal information when you use our site or engage with our services. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Data Controller
The data controller responsible for processing your personal information is Studio Immagine, located at:
35
Via Torino,
Milan, Lombardy,
zip: 20123
Italy
Information We Collect
We may collect various types of information from you, including:
Personal Identifiers and Contact Information: Such as your name, email address (if provided for communication outside this policy context), phone number (if provided for service-related contact outside this policy context), and postal address. This information is typically collected when you contact us, book a service, or request information.
Service Information: Details about the services you inquire about or purchase, including specifics related to portrait photography, commercial photography, event photography, product photography, photo editing, studio rental, print services, retouching, or photo restoration.
Photographic and Visual Content: Photographs, images, and other visual materials provided by you or captured during service provision (e.g., portrait sessions, event coverage).
Payment Information: Information required to process payments for services, though we typically use third-party payment processors and do not store sensitive financial details on our systems.
Usage Data: Information about how you use our site, including IP address, browser type, operating system, referral sources, pages viewed, and time spent on our site. This information is collected automatically using cookies and similar technologies.
Communication Information: Records of your communications with us.
How We Use Your Information (Legal Basis and Purposes)
We use your personal information for the following purposes and rely on the following legal bases:
To Provide Services: To fulfill our contractual obligations to you, including scheduling sessions, delivering photographs, providing prints, and managing studio rentals. (Legal Basis: Performance of a contract)
To Process Payments: To process transactions for services rendered. (Legal Basis: Performance of a contract)
To Communicate With You: To respond to your inquiries, provide updates about your services, and send service-related notices. (Legal Basis: Performance of a contract, Legitimate interests - responding to queries)
For Service Improvement: To understand how our services are used and to improve our offerings, site functionality, and customer experience. (Legal Basis: Legitimate interests - improving services)
For Marketing: To send you promotional information about our services or special offers, but only if you have provided your explicit consent where required by law. You can withdraw your consent at any time. (Legal Basis: Consent)
To Comply with Legal Obligations: To meet legal or regulatory requirements, such as tax obligations or responding to lawful requests from public authorities. (Legal Basis: Legal obligation)
For Business Operations: For internal business administration, including data analysis, security, and fraud prevention. (Legal Basis: Legitimate interests - running our business)
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
Service Providers: We may share data with trusted third-party service providers who perform functions on our behalf, such as payment processing, IT services, data storage, printing labs, and delivery services. These providers are contractually bound to protect your information and use it only for the purposes for which it was disclosed.
Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, or to cooperate with law enforcement or regulatory authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information with other parties if you provide your specific consent for us to do so.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Photographic content is typically stored for a limited time after service delivery to allow for potential reorders or edits, unless otherwise agreed upon.
Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal information:
The right to access: You have the right to request a copy of the personal information we hold about you.
The right to rectification: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
The right to erasure ('right to be forgotten'): You have the right to request that we delete your personal information under certain conditions.
The right to restriction of processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal information under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your data infringes data protection law.
To exercise any of these rights, please contact us using the physical address provided in the "Data Controller" section of this policy. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to collect information about your browsing behavior. This helps us analyze site traffic, improve site functionality, and personalize your experience. You can control the use of cookies through your browser settings.
Third-Party Links
Our site may contain links to external websites that are not operated by us. This policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the physical address provided, and we will take steps to remove that information from our systems.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us in writing at the following address:
Studio Immagine
35
Via Torino,
Milan, Lombardy,
zip: 20123
Italy